Warranty
Segway Personal Transporter Limited Warranty
UAB “Super Segway” address Antakalnio km. Trakų raj., ("Super Segway") provides this limited warranty to original purchasers (and transferees, as provided below) of new Segway Personal Transporters ("Segway PTs"), Replacement Parts, and Accessories, purchased in and situated in the Baltic states and Belarus. The term "original purchaser", as used herein, means the first retail purchaser who acquires the new Segway PT, Replacement Part, or Accessory from “Super Segway” or a “Super Segway “authorized dealer. The term "purchaser", as used herein, refers to the original purchaser and to any person who acquires the Segway PT, Replacement Part, or Accessory during the period of limited warranty coverage.
Subject to the exclusions, limitations and conditions stated below, “Super Segway” warrants the Segway PT Power Base against defects in materials and workmanship for a period of one (1) year from date of delivery to the original purchaser:
Subject to the exclusions, limitations and conditions stated below, “Super Segway” warrants all other components of the Segway PT [including, without limitation: Grips;Trim (including Console Trim, Wheel Caps, Emblem, Front and Rear Fascias,Gear Box Covers); Mats; Wheels;Tires (including Inner Tubes); InfoKey Controller; InfoKey Dock; Fenders; Power Cord; Replacement Parts, and Accessories against defects in materials and workmanship for a period of ninety (90) days from date of delivery to the original purchaser.
"Replacement parts" includes all separately purchased replacement parts for a Segway PT, whether the part replaces a component originally covered for one (1) year or a component originally covered for ninety (90) days.
"Accessory" means a product sold by “Super Segway” for use with a Segway PT. The only Accessories covered by this Limited Warranty are Accessories manufactured by “Super Segway” or that are not covered by the manufacturer's limited warranty. If an accessory sold by “Super Segway” is covered by a limited warranty issued by the manufacturer of the accessory, then “Super Segway” provides the manufacturer's limited warranty to the purchaser, but “Super Segway” does not warrant the accessory and the accessory is not covered by this Limited Warranty.
During the applicable limited warranty period, “Super Segway” shall, within a reasonable period of time, repair or replace, at its election, (with new or reconditioned parts of the same or similar style and with upgraded software, if appropriate) the defective component of the Segway PT, Replacement Part, or Accessory, subject to the exclusions, limitations, and conditions stated below. “Super Segway” may elect to simultaneously replace non-defective parts that are part of a sub-assembiy that contains the defective component. Any replaced components, parts or accessories (defective parts and parts that are part of such a sub-assembly) will become the property of “Super Segway”.
This Limited Warranty does not cover damage to a Segway PT, Replacement Part, or Accessory caused by any of the following: all external causes such as (without limitation) dropping, accident, collision, fire, immersion in water, freezing, or striking objects; misuse such as riding over obstacles, over loading, racing, or otherwise using the Segway PT, Replacement Part, or Accessory contrary to the instructions and warnings contained in the user materials issued by “Super Segway” (the "User Materials"); altering or modifying the Segway PT, Replacement Part, or Accessory; loosening or opening the Console Cover Plate of the Segway PT or otherwise accessing the components within the Power Base (Controller Boards, Balance Sensor Assembly, Motors, and internal wiring); damage to the Parking Stand caused by stepping on or moving the Segway PT with the Parking Stand deployed; deterioration of paint, trim, and appearance items that results from use and/or exposure to the elements; cleaning with a high-pressure water system, abrasives, or solvents; exposure to environmental conditions beyond the limits stated in the User Materials; failure to properly maintain or improperly servicing the Segway PT, Replacement Part, or Accessory; damage caused by use of non-Segway PT’s parts or attachments; or improper charging of the Segway PT. See the User Materials for proper use, maintenance, and charging of a Segway PT, Replacement Part, or Accessory.
To obtain repair or replacement under this Limited Warranty, the purchaser must contact an Authorized Authorized “Super Segway” Dealer within the applicable limited warranty period. Find the closest Authorized “Super Segway” Dealer on www.supersegway.lt. If you are unable to contact your local Authorized “Super Segway” Dealer you may contact “Super Segway” at +370 5 262 02 15 or (+37061234444).
When contacting the Authorized “Super Segway” dealer be prepared to describe the problem as well as provide proof of purchase and proof of date of delivery to the original purchaser. If the purchaser is unable to resolve the problem with the assistance of the Authorized “Super Segway” Dealer, and if this Limited Warranty applies, the Authorized “Super Segway” Dealer will contact “Super Segway”’s Service to determine the procedure to be followed to repair or replace the Segway PT, defective component. Replacement Part, or Accessory, which may include, at “Super Segway” 's election, any one of the following:
(1) If the defective part is a part covered under the ninety (90) day limited warranty period stated above, (all of which are designed to be replaceable by the purchaser), “Super Segway” may, within a reasonable period of time, ship to the purchaser (situated in the Baltic States and Belarus) a replacement part together with instructions for installation thereof. The purchaser shall then remove the defective part and install the replacement part in accordance with instructions provided by “Super Segway”. The purchaser shall package the defective part into the same box used to ship the replacement part to the purchaser and the purchaser shall apply a prepaid shipping label (provided by “Super Segway”) to that box and the purchaser shall ship the box containing the defective part back to “Super Segway”. If the purchaser fails to return replaced parts within 10 days, the purchaser shall pay to “Super Segway” then current list price for the parts (new). “Super Segway” may, before shipping the replacement part to purchaser, require that the purchaser authorize “Super Segway” to charge purchaser's credit card for the then current list price of the replacement part in the event purchaser fails to send the defective part to “Super Segway”.
(2) Purchaser is responsible for proper packing of Segway PT, defective component. Replacement Part, or Accessory before shipping it to “Super Segway”. The purchaser pays for shipping Segway PT, defective component. Replacement Part, or Accessory to “Super Segway”.
Subject to the exclusions, limitations and conditions stated in this Limited Warranty, “Super Segway” warrants parts provided under this Limited Warranty against defects in materials and workmanship for the period that is the balance of the original Segway Personal Transporter Limited Warranty period for the part that is replaced. “Super Segway” repair or replacement of defective parts or Accessories does not extend the term of this Limited Warranty, which shall expire (as to original, repaired, and replaced parts and Accessories) upon expiration of the applicable Limited Warranty period from the date of original delivery of the Segway PT, Replacement Part, or Accessory to the purchaser.
“Super Segway's” obligations and liability for any defects in any Segway PT component. Replacement Part, or Accessory are limited to repair or replacement of defective parts as required by this Limited Warranty. “Super Segway” neither assumes (nor authorizes anyone to assume for it) any other obligation or liability in connection with a Segway PT, Replacement Part, or Accessory or this warranty. Super Segway is not responsible for any loss of use of a Segway PT, Replacement Part, or Accessory or for any inconvenience or other loss or damage which might be caused from any defect in a Segway PT, Replacement Part, or Accessory, or for any other incidental or consequential damages the Purchaser may have as a result of any defect in a Segway PT, Replacement Part, or Accessory.
THIS LIMITED WARRANTY IS THE ONLY WARRANTY APPLICABLE TO SEGWAY PTs, REPLACEMENT PARTS, AND ACCESSORIES. SEGWAY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHERTHAN THOSE WARRANTIES IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION, OR MODIFICATION UNDER APPLICABLE LAW. ANY SUCH IMPLIED WARRANTIES WHICH MAY BE REQUIRED BY LAW AND ARE NOT DISCLAIMED HEREBY ARE LIMITED, TO THE EXTENT ALLOWED BY LAW, TO THE APPLICABLE PERIOD OF THIS LIMITED WARRANTY, OR TO THE APPLICABLE TIME PERIOD PROVIDED BYTHE APPLICABLE STATE LAW, WHICHEVER PERIOD IS SHORTER. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO SOME PURCHASERS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO SOME PURCHASERS.
ONE-YEAR EXTENSION - Available at extra charge
For additional cost buyers of a Segway PT may purchase a one-year warranty extension at the time of purchase of the Segway PT. If purchaser purchased such a one-year warranty extension from “Super Segway”, then the term for the limited warranty coverage of the Power Base [but not the attachments thereto listed under the ninety (90) day warranty above] shall expire two years after date of delivery of the Segway PT to the original purchaser, such extended limited warranty coverage being subject to all the exclusions, limitations and conditions stated above. Warranty coverage is not extended for the components covered for ninety (90) days.
TWO-YEAR EXTENSION - Available at extra charge
additional cost buyers of a Segway PT may purchase a two-year warranty extension at the time of purchase of the Segway PT. If purchaser purchased such a two-year warranty extension from “Super Segway”, then the term for the limited warranty coverage of the Power Base [but not the attachments thereto listed under the ninety (90) day warranty above] shall expire three years after date of delivery of the Segway PT to the original purchaser, such extended limited warranty coverage being subject to all the exclusions, limitations and conditions stated above. Warranty coverage is not extended for the components covered for ninety (90) days.
ADDITIONAL INFORMATION:
Segway model:_____________________________________
Serial number:______________________________________
Date the Segway is sold:_____________________________
Warranty extended till:______________________________
Representative of seller:_____________________________